Revenue Manager

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Washington, DC

Aramark | Georgetown University Hotel and Conference Center

Responsibilities:

  • Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office. 
  • Serve as primary liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability.
  • Develop, monitor and adjust sales and pricing strategies. 
  • Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability. 
  • Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance. 
  • Establish hotel pricing levels in all segments. 
  • Responsible for the daily room inventory management process and daily pricing process. 
  • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. 
  • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
  • Analyze local events and activities and project the effect of opportunities they create. • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts. 
  • Perform unconstrained demand analysis to determine optimal business mix. 
  • Responsible for all short and long term forecasts including Weekly Forecasts, 30/60/90 Forecasts, In the month forecasts, and Full year forecasts. 
  • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits.
  • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system. 
  • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis. 
  • Prepare annual Rooms revenue budget. 
  • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning. 
  • Ensure all distribution channels have correct content and pricing. 
  • Develop and maintain a close relationship with the market manager of Third Party Intermediaries to maximize the opportunities with these channels. 
  • Responsible for Internet Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc.
Experience, Skills and Knowledge:

  • Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred. 
  • Two-years revenue management experience required. 
  • In-depth understanding of tools- spreadsheets, statistical methods for analyzing data. 
  • Strong analytical skills. 
  • Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies. 
  • Analyze past and present trends and make recommendations for future strategies. 


Contact

Apply online at www.aramark.com | thompson-natalie@aramark.com



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